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i spend a lot of time thinking about how the design of social rules and institutions can work together to produce a more loving, fairer society.  people have an inherent capacity for good (or so i tend to believe in my better moments), but drawing good out of people often requires some sort of external catalyst.  properly designed rules and institutions, then, should consistently reference what i’ll call inspirational touchpoints, but which truthfully could be referred to in economic terms as incentives.

looking at life through an economic prism often convinces us that incentives are best utilized when expressed economically (i.e., if you work longer hours this week, i’ll pay you a lucrative bonus).  stepping away from that prism, however, unearths all sorts of non-economic incentives.  sometimes those incentives are expressed in time recaptured (i.e. an extra day off) or in time repackaged (i.e. a day spent compiling a mix tape a friend will love).  sometimes they’re expressible only in ineffable emotional terms (i.e. those people who find reward when following their heart for love, joy, or adventure).  coming to understand someone properly inevitably means comprehending which incentives inspire them.

and the truth is that we’re at our best when we’re achieving Read the rest of this entry »

this is so good that i thought i’d post it again.  from canadian designer bruce mau:

An Incomplete Manifesto for Growth

Written in 1998, the Incomplete Manifesto is an articulation of statements that exemplify Bruce Mau’s beliefs, motivations and strategies. It also articulates how the BMD studio works.

1. Allow events to change you. You have to be willing to grow. Growth is different from something that happens to you. You produce it. You live it. The prerequisites for growth: the openness to experience events and the willingness to be changed by them.

2. Forget about good. Good is a known quantity. Good is what we all agree on. Growth is not necessarily good. Growth is an exploration of unlit recesses that may or may not yield to our research. As long as you stick to good you’ll never have real growth.

3. Process is more important than outcome. When the outcome drives the process we will only ever go to where we’ve already been. If process drives outcome we may not know where we’re going, but we will know we want to be there.

4. Love your experiments (as you would an ugly child). Joy is the engine of growth. Exploit the liberty in casting your work as beautiful experiments, iterations, attempts, trials, and errors. Take the long view and allow yourself the fun of failure every day.

5. Go deep. The deeper you go the more likely you will discover something of value.

6. Capture accidents. The wrong answer is the right answer in search of a different question. Collect wrong answers as part of the process. Ask different questions.

7. Study. A studio is a place of study. Use the necessity of production as an excuse to study. Everyone will benefit.

8. Drift. Allow yourself to wander aimlessly. Explore adjacencies. Lack judgment. Postpone criticism.

9. Begin anywhere. John Cage tells us that not knowing where to begin is a common form of paralysis. His advice: begin anywhere.

10. Everyone is a leader. Growth happens. Whenever it does, allow it to emerge. Learn to follow when it makes sense. Let anyone lead.

11. Harvest ideas. Edit applications. Ideas need a dynamic, fluid, generous environment to sustain life. Applications, on the other hand, benefit from critical rigor. Produce a high ratio of ideas to applications.

12. Keep moving. The market and its operations have a tendency to reinforce success. Resist it. Allow failure and migration to be part of your practice.

13. Slow down. Desynchronize from standard time frames and surprising opportunities may present themselves.

14. Don’t be cool. Cool is conservative fear dressed in black. Free yourself from limits of this sort.

15. Ask stupid questions. Growth is fueled by desire and innocence. Assess the answer, not the question. Imagine learning throughout your life at the rate of an infant.

16. Collaborate. The space between people working together is filled with conflict, friction, strife, exhilaration, delight, and vast creative potential.

17. ____________________. Intentionally left blank. Allow space for the ideas you haven’t had yet, and for the ideas of others.

18. Stay up late. Strange things happen when you’ve gone too far, been up too long, worked too hard, and you’re separated from the rest of the world.

19. Work the metaphor. Every object has the capacity to stand for something other than what is apparent. Work on what it stands for.

20. Be careful to take risks. Time is genetic. Today is the child of yesterday and the parent of tomorrow. The work you produce today will create your future.

21. Repeat yourself. If you like it, do it again. If you don’t like it, do it again.

22. Make your own tools. Hybridize your tools in order to build unique things. Even simple tools that are your own can yield entirely new avenues of exploration. Remember, tools amplify our capacities, so even a small tool can make a big difference.

23. Stand on someone’s shoulders. You can travel farther carried on the accomplishments of those who came before you. And the view is so much better.

24. Avoid software. The problem with software is that everyone has it.

25. Don’t clean your desk. You might find something in the morning that you can’t see tonight.

26. Don’t enter awards competitions. Just don’t. It’s not good for you.

27. Read only left-hand pages. Marshall McLuhan did this. By decreasing the amount of information, we leave room for what he called our “noodle.”

28. Make new words. Expand the lexicon. The new conditions demand a new way of thinking. The thinking demands new forms of expression. The expression generates new conditions.

29. Think with your mind. Forget technology. Creativity is not device-dependent.

30. Organization = Liberty. Real innovation in design, or any other field, happens in context. That context is usually some form of cooperatively managed enterprise. Frank Gehry, for instance, is only able to realize Bilbao because his studio can deliver it on budget. The myth of a split between “creatives” and “suits” is what Leonard Cohen calls a ‘charming artifact of the past.’

31. Don’t borrow money. Once again, Frank Gehry’s advice. By maintaining financial control, we maintain creative control. It’s not exactly rocket science, but it’s surprising how hard it is to maintain this discipline, and how many have failed.

32. Listen carefully. Every collaborator who enters our orbit brings with him or her a world more strange and complex than any we could ever hope to imagine. By listening to the details and the subtlety of their needs, desires, or ambitions, we fold their world onto our own. Neither party will ever be the same.

33. Take field trips. The bandwidth of the world is greater than that of your TV set, or the Internet, or even a totally immersive, interactive, dynamically rendered, object-oriented, real-time, computer graphic–simulated environment.

34. Make mistakes faster. This isn’t my idea — I borrowed it. I think it belongs to Andy Grove.

35. Imitate. Don’t be shy about it. Try to get as close as you can. You’ll never get all the way, and the separation might be truly remarkable. We have only to look to Richard Hamilton and his version of Marcel Duchamp’s large glass to see how rich, discredited, and underused imitation is as a technique.

36. Scat. When you forget the words, do what Ella did: make up something else … but not words.

37. Break it, stretch it, bend it, crush it, crack it, fold it.

38. Explore the other edge. Great liberty exists when we avoid trying to run with the technological pack. We can’t find the leading edge because it’s trampled underfoot. Try using old-tech equipment made obsolete by an economic cycle but still rich with potential.

39. Coffee breaks, cab rides, green rooms. Real growth often happens outside of where we intend it to, in the interstitial spaces — what Dr. Seuss calls “the waiting place.” Hans Ulrich Obrist once organized a science and art conference with all of the infrastructure of a conference — the parties, chats, lunches, airport arrivals — but with no actual conference. Apparently it was hugely successful and spawned many ongoing collaborations.

40. Avoid fields. Jump fences. Disciplinary boundaries and regulatory regimes are attempts to control the wilding of creative life. They are often understandable efforts to order what are manifold, complex, evolutionary processes. Our job is to jump the fences and cross the fields.

41. Laugh. People visiting the studio often comment on how much we laugh. Since I’ve become aware of this, I use it as a barometer of how comfortably we are expressing ourselves.

42. Remember. Growth is only possible as a product of history. Without memory, innovation is merely novelty. History gives growth a direction. But a memory is never perfect. Every memory is a degraded or composite image of a previous moment or event. That’s what makes us aware of its quality as a past and not a present. It means that every memory is new, a partial construct different from its source, and, as such, a potential for growth itself.

43. Power to the people. Play can only happen when people feel they have control over their lives. We can’t be free agents if we’re not free.

earlier this week, i spent a night on a friend’s couch in one of the cityplace condo buildings beside toronto’s building-formerly-known-as-skydome. cityplace is changing the skyline of toronto: the project, when complete, will comprise something like 5,000 residential units in 20 or so condo buildings. right now, about half of the buildings are complete and occupied, and maybe 4 or 5 are under construction.

what’s notable about cityplace is that concord pacific - the project developer, which is partially owned by billionaire hong kong magnate li ka shing - has tried to appease the chinese customers by avoiding use of the number 4 - 4 is considered to be an unlucky number for chinese people, and units on floors that include that digit are noticeably undervalued. the effect on the visitor is an extra split second in front of the elevator buttons as you register that the series of floors goes something like 2, 3, 5… or - when you add in the triskadecaphobiacs - 11, 12, 15. (i can only imagine how that would affect firefighters, but let’s not go there right now.) up until now, the developers have avoided a potentially hairy problem by limiting the building heights so the highest numbered floor is 39.

but when i was looking out the window of my friend’s unit, i saw that two buildings under construction were taller than the existing buildings. so what to do about the 40s? i’m certain there was a meeting about this. do we skip to floor 50? do we use the 40s? if we use the 40s, do we skip 44?

someone probably lost a lot of sleep over this decision. ultimately, they decided to use the 40s. but why? the precedent had already been set. why back down now?

why not take the obvious next step by asking: why use floor numbers anyway? it’s clearly been demonstrated by the other buildings that no one truly needs to know what floor they are on anyway (as evidenced by people who buy on the 16th floor, not realizing they’ve been unwittingly been screwed into the 13th floor). sure, there is prestige to higher numbers, but that’s a totally learned concept. why not avoid the problem altogether by using a different place holder, like colours? certainly that would simplify what will unquestionably be an incredibly complex elevator panel. why not try to do something new and better instead of trying to use an old solution that doesn’t fit? isn’t that just intellectually lazy?

seth godin has similar thoughts on a related topic, too.